Moneylanta
Refund Policy
Effective August 21, 2026
Digital music is delivered instantly, so purchases are generally final. Here is when we make exceptions.
Eligible refunds
- The file is corrupted, silent, or does not match the listing, and we cannot fix it.
- You were charged more than once for the same item.
- The purchase was unauthorized and reported promptly.
- The content was removed for a copyright claim before you could download it.
Not eligible
- Change of mind after a successful download.
- Not liking the music, mix or genre.
- Requests made more than 14 days after purchase.
How to request one
Use the contact form and choose "Payment Issue", or email moneylanta@gmail.com with your purchase date, the track or beat name, and what went wrong. We respond within 5 business days.
Effect on artists
Refunded and charged-back sales are reversed in the artist or producer dashboard and deducted from the estimated balance before payout.
Questions? Email moneylanta@gmail.com or use the contact form. This page is provided for transparency and is not legal advice.