MONEYLANTA

Moneylanta

Refund Policy

Effective August 21, 2026

Digital music is delivered instantly, so purchases are generally final. Here is when we make exceptions.

Eligible refunds

  • The file is corrupted, silent, or does not match the listing, and we cannot fix it.
  • You were charged more than once for the same item.
  • The purchase was unauthorized and reported promptly.
  • The content was removed for a copyright claim before you could download it.

Not eligible

  • Change of mind after a successful download.
  • Not liking the music, mix or genre.
  • Requests made more than 14 days after purchase.

How to request one

Use the contact form and choose "Payment Issue", or email moneylanta@gmail.com with your purchase date, the track or beat name, and what went wrong. We respond within 5 business days.

Effect on artists

Refunded and charged-back sales are reversed in the artist or producer dashboard and deducted from the estimated balance before payout.

Questions? Email moneylanta@gmail.com or use the contact form. This page is provided for transparency and is not legal advice.